- A pallet service is required on larger items.
- The standard pallet service time scale is an estimated 2-5 working days. When the order is processed and the courier is about to collect the parcels you will be contacted by the transportation company for a suitable delivery time and date. We cooperate with DSV, DX-Freight and Kuehne+ Nagel
Can I Collect My Order Instead?
You can collect your order from our Coventry Warehouse at CV5 6BU. At checkout select ‘Collect From Store’ We will notify you when your order is ready for collection.
If you happen to reside in an area that is considered to be ‘remote’ by the couriers, you may incur additional delivery charges. A member of our team will contact you immediately to discuss the extra charges (if any)
Remote Areas:Channel Islands
Isle of Man
Isle of Wight
If you are unsure if you live in a remote area or not, please contact our customer services team on 02477 675 575
Do You Ship Internationally?
We use the most reliable and worldwide recognised courier services for our overseas and European customers. This service appears as part of the checkout process for international orders, the website calculates automatically the shipping cost for your country.
Larger orders to countries we ship to will have an option allowing you to request a quote. The quote will be made available to you within 24 hours. Our trade team will contact you to discuss this. Smaller orders will calculate automatically.
If you do not see your location or country listed in the checkout process, we may still be able to ship to you.
Returns Information can be found here.